Sharpist is on a journey to deliver measurable business outcomes to its global enterprise clients, through a digital people development solution that is based on 1:1 coaching. As Europe's leading solution for people development, Sharpist marries the individual employee's needs for personalized learning with the demand for worldwide scalability of global organizations such as Axel Springer, STRABAG, and Porsche.
To achieve this "personalization at scale" Sharpist bets on unparalleled user engagement. This engagement derives from combining a 1:1 human coaching offer with a digital learning journey that makes personal growth transparent and gamifies the development experience, just like Apple Health or Strava are doing in their particular domains.
As a Coach Relations Specialist (f/m/x), you will drive us further on our coach experience journey by building and maintaining relationships with our coaches, who are an integral part of Shartpis!
💙 We are an equal opportunity employer and we encourage you no matter of all ethnic backgrounds, genders, and sexual orientations to apply for this role. 🙂
What you'll do here at Sharpist
Have a successful onboarding and will get to know your team and key stakeholders
Understand the core value Sharpist provides to business customers and learners
Establish great relationships with the people at Sharpist to understand individual and team responsibilities, cross-functional collaborations, and dependencies
Get an understanding of our supply side and connect to the coaching community
Build relationships with our coaches
Start recruiting and onboarding new coaches
Get a good grip of our coach engagement tactics (webinars, seminars…)
Gain a full understanding of our coach experience strategy and processes
Significantly contribute to recruiting new coaches and successfully onboarding them
Master our processes and coach performance metrics and how to use them to support our coaches in continuously improving their sessions
Continue with us on our hyper-growth journey and help us improve our coach experience as we enter new markets!
Possess strong communication and listening skills with the ability to build and develop long-lasting relationships
Able to handle difficult conversations (contracts, commercials, performance feedback..)
Data-savvy and structured with a focus on fast execution
Pragmatic and not afraid to take initiative
At least 2 years of experience in coach/partner/stakeholder management
Experience in SasS/PaaS/Cloud
Interest in and/or affinity with the coaching industry
Experience with managing coaches is a plus
Apply now if this captures your interest and you want to take part in the personalization of learning for every employee worldwide.
We are excited to get to know you!